Elements and Performance Criteria
- Respond to client inquiry regarding access audit of transport premises.
- Client requesting access audit of transport premises is identified and their authority to act is established according to organisational requirements.
- Client requirements are discussed, clarified and confirmed according to organisational requirements.
- Own competence and organisational capability to respond to client needs are determined and assessed.
- Client brief for audit and authority to proceed are negotiated with client and documented according to organisational requirements.
- Contractual arrangements for audit are negotiated, confirmed, documented and stored according to client, organisational and legislative requirements.
- Prepare for access audit.
- Copies of documentation required for audit are obtained.
- Site access arrangements are negotiated and contact person is identified according to client and organisational and legislative requirements.
- Access audit checklist suited to scale of task and premises is prepared.
- Required audit personnel are sourced and briefed.
- Required tools and equipment are identified, sourced and checked for serviceability in line with manufacturer specifications.
- Conduct access audit.
- Premises are accessed according to agreed access arrangements and following work health and safety (WHS) procedures.
- Extent to which outdoor areas within property boundary comply with requirements for access for people with disabilities is determined using access audit checklist criteria.
- Extent to which premises fitout required to be accessible, and paths of travel to and within all spaces of premises, comply with access requirements is determined using access audit checklist criteria.
- Aspects of transport premises that do not meet minimum requirements of audit checklist or comply with access requirements are determined.
- Strategies that address areas of access non-compliance are developed, including strategies for alternative means of providing full access for users.
- Finalise access audit report.
- Draft access audit report for client that satisfies contractual arrangements is prepared according to organisational requirements.
- Feedback on draft report is sought and incorporated according to organisational requirements, and report is completed.
- Access audit report and associated documentation are forwarded to client according to organisational requirements and contractual arrangements.
- Audit report follow-up with client is provided as required and according to organisational requirements and contractual arrangements.
- Copy of access audit report and associated documentation is retained according to organisational and legislative requirements.